Refund policy

All eligible items can be returned/ exchanged up to 14 DAYS for Store Credit only. Items must be in original condition, unworn, and unwashed with all tags still attached. Jewelry, handbags, shoes, candles, bath items, and tumblers are FINAL SALE. Sale or discontinued items are FINAL SALE. Holiday items are FINAL SALE. 

If you do return an item

*We do recommend that you ensure your package before sending it back.  USPS, UPS, and FEDEX sometimes lose packages. Bead Bloom Boutique is not liable for items that are lost in transit.

*Return shipping costs- The customer is responsible for all return shipping costs.

*Please allow 7 business days for us to process your return after it has been received. 

*Exchanges- to exchange an item, please send us a message with the change in size or color.  If the item is available in the requested size or color, we will make the exchange for you. If the requested item is unavailable, we can issue you a store credit. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products and all undergarments). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items, all Holiday themed items, or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.